Based on the expectations of today's younger employees,listening skills
A) have become even more vital for managers.
B) have become less important than in years past, when face-to-face interaction was more prevalent.
C) now rank low on the list of what employees look for in job candidates.
D) are still important, but only for managers.
E) have become less of an emphasis in leading U.S. business schools.

Question

Quizplus · Accepted Answer

A)Today's younger employees place a high premium on being heard,so listening is becoming even more vital for managers.In fact,many of the leading business schools in the U.S.have begun retooling their curricula in recent years to put more emphasis on soft skills such as listening.With increasing diversity and competition,listening skills are more important.Some 80 percent of top executives say that listening is the most important skill need to get things done in the workplace.All employees need to be able to listen to get things done,not just managers.

Based on the Expectations of Today's Younger Employees,listening Skills