Normative controls should be used when:
A) cause-and-effect relationships are clear
B) workers have been taught self-control skills
C) responsibility for task accomplishment is given to autonomous work groups
D) it is necessary to standardize all operations
E) organizational culture, values, and beliefs are strong

Question

Quizplus · Accepted Answer

Normative controls are most effective when organizational culture, values, and beliefs are strong, as they rely on shared norms and values to guide behavior.

Normative Controls Should Be Used When