Michael works at an accounting firm. He and his colleague, Ava, are both eligible for a promotion to a particular role. Michael works very hard, but he feels that Ava will be promoted as she is very sincere and is dedicated to her job. However, Michael gets promoted even though Ava was a more deserving candidate. This scenario illustrates the concept of _____.

Question

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The scenario illustrates the concept of the glass ceiling, which is a discriminatory practice that prevents qualified individuals from advancing within their organization due to certain characteristics like gender, race, or age. Despite Ava's capabilities and dedication, she was not promoted, which indicates the presence of a glass ceiling at the accounting firm that favored Michael's promotion.

Michael Works at an Accounting Firm