Ignacio asks for a refund for a recently purchased malfunctioning DVD player. His request for the refund is considered a _____.

Question

Quizplus · Accepted Answer

A routine claim is a message sent by a customer to a company asking for compensation for a defective product or service. In this case, Ignacio is requesting a refund for a malfunctioning DVD player, which falls under the category of a routine claim.

Ignacio Asks for a Refund for a Recently Purchased Malfunctioning