Poor design is an example of variation due to normal causes.
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Q10: Quality assurance is accomplished by quality audits,process
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Q12: A project organization must apply quality standards
Q13: The biggest challenge in managing quality is
Q14: ISO 10006:2003 emphasizes quality assurance via preventive
Q16: Overall benchmarking can be broken into two
Q17: Quality planning is more about process and
Q18: Simple random sampling stratifies the population by
Q19: The overall goal of the benchmarking process
Q20: The scope document is an input to
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