Which intervention is appropriate to use for patients with either delirium or dementia?

Question

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Short-term memory is often impaired in patients with delirium and dementia.Reorientation to staff is often necessary with each contact to minimize misperceptions,reduce anxiety level,and secure cooperation.Loud voices may be frightening or sound angry.Speaking before touching prevents the patient from feeling threatened.Physical restraint is not appropriate;the least restrictive measure should be used.

Which Intervention Is Appropriate to Use for Patients with Either