After your first speech, four people tell you that you did a good job, and one tells you that you looked nervous. If you focus on the negative comment while ignoring the positive comments from others, this is called
A) perceptual defense
B) filtering messages
C) halo effect
D) self-fulfilling prophecy

Question

Quizplus · Accepted Answer

Filtering messages refers to the tendency to focus on or give more weight to a particular type of information while ignoring others. In this case, the negative comment about appearing nervous is being filtered and given more weight than the positive comments about doing a good job.

After Your First Speech, Four People Tell You That You