Ruth was hired to be the second-in-command at Graham Mailing Services. She was told that her job was to deal with the employees to make sure they met the customers' mailing specifications. She has not been instructed on how to run machines or in any other technical area. What is her position?
A)marketing
B)relationship control
C)management
D)strategizing

Question

Ruth was hired to be the second-in-command at Graham Mailing Services. She was told that her job was to deal with the employees to make sure they met the customers' mailing specifications. She has not been instructed on how to run machines or in any other technical area. What is her position?
A)marketing  
B)relationship control  
C)management  
D)strategizing

Quizplus · Accepted Answer

Ruth's job description of overseeing employees and ensuring customer satisfaction falls under the category of management, specifically in the area of operations or production management. Marketing involves promoting and selling products or services, while relationship control may refer to managing customer or vendor relationships. Strategizing involves creating plans and goals for the company's future direction. None of these areas fully encompass Ruth's job responsibilities as described in the scenario.

Ruth Was Hired to Be the Second-In-Command at Graham Mailing