In which top-down type of control do managers try to influence employee behaviour by rewarding or punishing employees for compliance or noncompliance with organizational policies,rules,and procedures?
A)bureaucratic control
B)normative control
C)concertive control
D)objective control

Question

In which top-down type of control do managers try to influence employee behaviour by rewarding or punishing employees for compliance or noncompliance with organizational policies,rules,and procedures?
A)bureaucratic control  
B)normative control  
C)concertive control  
D)objective control

Quizplus · Accepted Answer

Bureaucratic control is a top-down type of control where managers try to influence employee behaviour by rewarding or punishing employees for compliance or noncompliance with organizational policies, rules, and procedures. This type of control relies heavily on rules, regulations, and standard operating procedures to govern employee behaviour. Normative control involves influencing employee behaviour through shared values and beliefs, while concertive control involves self-monitoring and peer regulation. Objective control involves using data-driven performance metrics to manage and improve employee performance.

In Which Top-Down Type of Control Do Managers Try to Influence