Mrs.Kahn arranged a trip to Europe for herself and her two children.Her husband couldn't go.She spent hours with the travel agent,Mr.Tobin,deciding on the vacation package.She asked him,and wrote a note asking again,what documents,vaccinations,etc.,would be needed for the trip.Tobin said and wrote that all they would need would be their passports.Tobin forgot to tell her that a new regulation required a note from the father allowing the children to leave Canada,although he had received a memo warning him to alert travellers of the new regulation.When Mrs.Kahn and the children reached Toronto to embark on a plane for London,England,they were stopped because she did not have the required note from Mr.Kahn.They lost their reservations for both the flight and the tour with no refund.On these facts,which of the following is true?
A)Libel is the only tort available for persons injured by another's words.
B)There could be a civil action against Tobin and his employer,although the employer did no wrong.
C)A travel agent owes no duty of care to his customers.
D)There is no possibility of suing Mr.Tobin because he had no intention of hurting anyone; his oversight was an accident.
E)Tobin could sue for false imprisonment.

Question

Quizplus · Accepted Answer

Mr. Tobin, as a travel agent, owed a duty of care to Mrs. Kahn and her children. He should have informed them about the new regulation and the required note from Mr. Kahn. His failure to do so resulted in the loss of their reservations and financial loss. As a result, there could be a civil action against him for negligence. His employer could also be held liable for his actions under the principle of vicarious liability.

MrsKahn Arranged a Trip to Europe for Herself and Her