Question 1

As the counselling component of the NOC system, this resource provides global ratings assigned to occupations to better define areas such as skills and worker characteristics. Which of the following is the title of this resource?

Accepted Answer

The Career Handbook is a resource associated with the National Occupational Classification (NOC) system that provides additional information on occupations, including global ratings of skills and worker characteristics, to aid in career counseling and job matching.

Question 2

Which of the following statements characterizes the duties that make up the marginal functions of a job?

Accepted Answer

Marginal functions are tasks that are incidental or secondary to a job's primary purpose and nature. They may be important, but they aren't essential for the job.

Question 3

In which of the following ways is NOC useful to a manager or HR specialist?

Accepted Answer

NOC is useful to a manager or HR specialist as it saves time in writing job descriptions and specifications. It provides standardized language for job titles, duties, and skill requirements. However, it does not protect firms from job-related lawsuits, serve as a recruiting tool, or eliminate the need for a job analysis in small organizations.

Question 4

In the Functional Job Analysis method, three job components are examined. Which of the following are they?

Accepted Answer

Functional Job Analysis (FJA) focuses on three main components: data, people, and things. This method evaluates the extent to which a job involves working with data (information), people (interacting with or managing others), and things (physical objects).

Question 5

Which of the following statements characterizes computerized job analysis?

Accepted Answer

Computerized job analysis reduces the time and effort involved in writing job descriptions. It also eliminates the need for technical reports because the results can be produced quickly and easily. However, identifying mismatches between job scores and salary survey data and developing job evaluation weights still require human input and analysis.

Question 6

Which of the following is synonymous with fundamental duties of a job?

Accepted Answer

Essential job functions are the duties that are deemed necessary to successfully perform the job. These are often used interchangeably with fundamental duties. B, C, and D do not accurately represent the concept of fundamental duties.

Question 7

There are three main considerations in determining whether a task is an essential or a marginal job function. Which of the following is NOT a main consideration?

Accepted Answer

The number of employees performing a task is not a main consideration in determining whether it is an essential or marginal job function. The other three choices (frequency, percentage of time, and importance) are all important factors to consider.

Question 8

In a job context, which of the following explains what is done, why it is done, where it is done, and briefly, how it is done?

Accepted Answer

A job description typically includes information about what tasks and responsibilities are involved in a job, why the job exists, where the job is performed, and sometimes a brief overview of how the tasks are completed.

Question 9

Which of the following statements does NOT express a common fear about job analysis?

Accepted Answer

This statement does not express a common fear about job analysis as it is not a fear that the job will become too creative and ambiguous. The other statements express common fears such as employees feeling as if they are being investigated, managers feeling their flexibility is limited, and employees refusing to perform work outside their job description.

Question 10

Which of the following statements presents how employees and managers tend to behave when providing job analysis information?

Accepted Answer

Employees and managers often inflate the importance and significance of their jobs when providing job analysis information to ensure their roles appear crucial, which can impact job evaluations, compensation, and perceptions of their contributions.

Question 11

Which of the following do job specifications list?

Accepted Answer

Job specifications list the knowledge, skills, and abilities needed to perform the job well, focusing on the qualifications a candidate must have.

Question 12

Which of the following aspects does a job description identify?

Accepted Answer

A job description typically identifies the tasks, duties, and responsibilities associated with a specific job.

Question 13

At Orion Automobile Insurance, the job of appraiser involves spending 40 percent of the time conducting drive-by assessments of the damage to policyholders' vehicles. Which of the following does this task exemplify?

Accepted Answer

An essential job function is a core duty that is necessary for the position. Since the appraiser at Orion Automobile Insurance spends a significant portion of their time (40%) conducting drive-by assessments, this task is fundamental to the role, making it an essential job function.

Question 14

Which of the following problems often occurs as part of the job analysis process?

Accepted Answer

The answer of Which of the following problems often occurs...

Question 15

Which of the following accurately lists the qualifications needed to perform the job satisfactorily?

Accepted Answer

Job specifications specifically list the qualifications and skills needed to perform the job satisfactorily. Performance standards detail the expected level of job performance, job descriptions provide an overall summary of the job duties and responsibilities, and job standards outline the quality and quantity of work expected from an employee.

Question 16

Which of the following choices indicates what the job accomplishes and how performance is measured in key job description areas?

Accepted Answer

Performance standards indicate what the job accomplishes and how performance is measured in key job description areas. Job standards may refer to the level of output or quality expected, while employee competencies refer to the knowledge, skills, and abilities required to perform the job. Job specifications typically outline the qualifications and requirements necessary for the job.

Question 17

Which of the following is a fear that a "miscellaneous" clause in a job description will alleviate?

Accepted Answer

A "miscellaneous" clause in a job description indicates that there may be additional duties and responsibilities not specifically outlined in the job description. This can alleviate the fear that employees will refuse to do work not identified in their job descriptions.

Question 18

Which of the following activities would be considered a performance standard for a clerk at a movie rental store?

Accepted Answer

Greeting customers within a specific time frame is a measurable and specific performance standard that can be used to evaluate the clerk's performance. The other activities listed are necessary duties for a store clerk, but they do not necessarily measure performance or effectiveness.

Question 19

A secretary needs to have "ability to type 50 words per minute with no more than two errors." Which of the following does this criterion exemplify?

Accepted Answer

This criterion exemplifies a job specification, which is a detailed requirement for a particular job position. Specifically, it outlines the necessary skills or abilities that the candidate must possess to perform the job successfully. In this case, the ability to type 50 words per minute with no more than two errors is a specific skill that is required for the job of a secretary.

Question 20

Archie is developing performance standards for the job of pediatric nurse practitioner for a pediatrics medical practice. On which of the following resources should Archie directly base these standards?

Accepted Answer

The answer of Archie is developing performance standards for the...

Quiz 4: Redefining Jobs and Job Analysis