In which of the following ways do service organisations differ from manufacturing organisations?
A) In service organisations, the customer is directly involved in the production process..
B) In service organisations, employees are generally more satisfied.
C) In manufacturing organisations, the manufactured product cannot be placed in inventory.
D) In manufacturing organisations, the customer is directly involved in the production process
E) In service organisations, the final product can be stored in inventory.

Question

Quizplus · Accepted Answer

In service organizations, the customer is often directly involved in the production process, as the service is being created and consumed simultaneously. This is a key difference from manufacturing organizations, where the product is created independently of the consumer.

In Which of the Following Ways Do Service Organisations Differ