In Southwest's BMC, the company decided to fly only one type of aircraft.What element of the BMC did this address and what was the effect?
A)resources, and it affected the key activities required to repair and maintain the aircraft
B)resources, and affected customers
C)key activities and resulted in reduced customer relationships
D)key activities and resulted in the value proposition

Question

Quizplus · Accepted Answer

The decision to fly only one type of aircraft addressed the resources element of the BMC, as it affected the key activities required to repair and maintain the aircraft.

In Southwest's BMC, the Company Decided to Fly Only One