Referencing the capabilities needed by Webstore users,buyers need the ability to
A) provide Web-based postsale support.
B) create the capability for cross-selling and up-selling.
C) track orders once they are shipped.
D) analyze purchases in order to customize buyers' experiences.

Question

Quizplus · Accepted Answer

The capability to track orders once they are shipped is essential for buyers to ensure that they receive their orders and are aware of any potential delays or issues with delivery. Providing Web-based postsale support and analyzing purchases for customization are more relevant to the seller's capabilities, while cross-selling and up-selling may not necessarily be a priority for all buyers.

Referencing the Capabilities Needed by Webstore Users,buyers Need the Ability