The difference between saying "You are stubborn" and "This is the second time we are unable to reach agreement" is the difference between what two types of communication?
A) Congruent and incongruent communication
B) Owned and disowned communication
C) Superior and egalitarian communication
D) Person- and problem-oriented communication

Question

Quizplus · Accepted Answer

The difference lies in focusing on the person's character trait (stubbornness) versus the situation (inability to reach an agreement), which exemplifies person-oriented versus problem-oriented communication. Person-oriented communication targets the individual's characteristics, while problem-oriented communication focuses on the issue at hand.

The Difference Between Saying "You Are Stubborn" and "This Is