You want to utilize supportive communication. You plan to employ validation in your communication with your subordinate. In particular, you want to practice areas of mutual agreement. What will you do?
A) List the subordinate's disadvantages before his/her advantages to finish on a strong positive note.
B) List the subordinate's past mistakes to establish a foundation so that new positive steps can be utilized.
C) List areas of disagreements first followed by areas of agreement.
D) List compliments before criticisms.

Question

Quizplus · Accepted Answer

Listing compliments before criticisms is the best choice when practicing areas of mutual agreement because it starts the communication on a positive note and shows that you acknowledge the positive actions of your subordinate before giving constructive feedback. This creates a supportive and validating communication environment. Listing the subordinate's past mistakes or areas of disagreement first may create defensiveness and hinder the establishment of common ground.

You Want to Utilize Supportive Communication