Which of the following identifies the goal to redesign business processes to achieve improvements in cost control, product quality, and customer service?
A) redesigning
B) downsizing
C) reengineering
D) reprocessing

Question

Quizplus · Accepted Answer

Reengineering is defined as the redesign of business processes to achieve improvements in cost control, product quality, and customer service. Downsizing involves reducing the size of the workforce. Redesigning and reprocessing are not specifically related to achieving improvements in cost control, product quality, and customer service.

Which of the Following Identifies the Goal to Redesign Business