In a union, what duties does the shop steward perform?
A) He or she represents management in negotiations.
B) He or she negotiates union contracts.
C) He or she is the mediator who tries to settle disputes without either side resorting to conflict.
D) He or she represents union members in complaints to management.

Question

Quizplus · Accepted Answer

The shop steward represents union members in complaints to management.

In a Union, What Duties Does the Shop Steward Perform