According to the textbook, which of the following is the first step in control?
A)measuring actual performance
B)taking managerial action
C)comparing actual against the standard
D)changing the standard
E)measuring employee satisfaction

Question

Quizplus · Accepted Answer

The first step in control is measuring actual performance, as without a baseline measurement of actual performance it is not possible to determine whether deviations from the standard have occurred. Measuring actual performance involves gathering data on the outputs or results of processes, and can be done through a variety of methods such as observation, surveys, or performance metrics.

According to the Textbook, Which of the Following Is the First