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The Internal Hire Dan Young Is a New Sales Manager for the Flourish

Question 113

Multiple Choice

The Internal Hire
Dan Young is a new sales manager for The Flourish Group, a private healthcare consulting firm based in New South Wales.Dan was hired from within the firm and he is now supervising many of the people he had formerly worked with, including two friends with whom he competed for his new job.Thus, Dan is especially sensitive to potential problems stemming from the performance evaluation process and is conducting lengthy research on the advantages and disadvantages of the various methods.
-Refer to The Internal Hire (Scenario) .Over the course of the year, Dan had taken some time to compile and write down a series of anecdotes about his employees.Some reflect particularly superior or ineffective performance, others are just plain funny.All the anecdotes describe specific behaviours of his employees.During the national sales meeting, time is provided for a break-out session for each region to meet separately.Wade presents these stories, not revealing the identity of the salesperson.The salespeople all enjoy the funny stories.Dan makes a point of commending the superior performance behaviours.After each of the anecdotes reflecting ineffective behaviours, he asks the group to suggest ideas for handling the situation differently.This is most reflective of what appraisal technique?


A) critical incident
B) MBO
C) multi-person comparison
D) written essays
E) 360-degree feedback

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