Question 1

______ corporate social responsibility focuses on maximizing profits while obeying the law; it focuses on increasing sales and cutting costs to maximize returns to stockholders.

Accepted Answer

The term that describes this type of corporate social responsibility is "Legal" CSR, which emphasizes the importance of following laws and regulations to ensure maximum profits for shareholders.

Question 2

Performance evaluations of all managers should contain items relating to their ______ efforts,and in many cases part of their incentive compensation may be tied to those efforts.

Accepted Answer

Sustainability efforts are increasingly recognized as a crucial aspect of managerial responsibilities, often influencing performance evaluations and incentive compensation due to the growing emphasis on environmental and social governance factors in business operations.

Question 3

To change organizational culture,any organizational sustainability training program must begin ______.

Accepted Answer

Organizational culture change initiatives are most effective when they start at the top, with executives and managers, because these leaders set the tone and direction for the organization, influencing the behavior and attitudes of all other employees.

Question 4

Courtlyn's company uses a local river for dumping.The company is aware that the chemical it dumps causes plant life in the river to die.However,the chemical is so new that no regulations have been written about it.It appears Courtlyn's company is at the ______ level of corporate social responsibility.

Accepted Answer

Courtlyn's company is operating at the legal level of corporate social responsibility because it is adhering to existing laws (since there are no regulations against dumping the chemical). However, it is not operating ethically because it is causing harm to the environment despite the lack of specific regulations.

Question 5

Aileen leads a small ad hoc employee group called "Environment Matters" dedicated to increasing Acme Global's sustainability efforts.The group is very optimistic about reducing the carbon footprint of Acme Global by 20% in 5 years.However,the group is frequently told that the goal is too ambitious.What challenge to teaching employees about sustainability issues does Aileen appear to have encountered?

Accepted Answer

Aileen appears to have encountered limitations to what the organization can accomplish. The group's goal of reducing the carbon footprint by 20% in just 5 years may be too ambitious for the resources and capabilities of Acme Global.

Question 6

______ corporate social responsibility focuses on profitability and helping society through philanthropy.

Accepted Answer

Corporate social responsibility (CSR) focuses on the ethical responsibility of businesses to contribute to societal welfare. Benevolent CSR emphasizes on not only making profits but also making positive social impacts through philanthropic activities. Unethical CSR (option A) and malevolent CSR (option B) do not contribute positively to society and are against ethical business practices. Stress (option D) is not related to CSR.

Question 7

Iris made a presentation to employees about how Acme Global can increase recycling.The program would cost money and mean that Acme Global would have less to spend on other projects.Her proposal was rejected because employees want to spend time and money on other projects.What challenge to teaching employees about sustainability issues does Iris appear to have encountered?

Accepted Answer

The answer of Iris made a presentation to employees about...

Question 8

Aaron and Travis have been trained on Acme Global's new sustainability efforts.However,they have been doing their jobs a certain way for 10 years and do not see any reason to change.Which challenge to teaching employees about sustainability issues does Acme Global seem to have encountered?

Accepted Answer

The challenge that Acme Global seems to have encountered is that some employees, like Aaron and Travis, are unwilling to learn and commit to change their actions. They have been doing their jobs a certain way for 10 years and do not see any reason to change, despite being trained on the company's new sustainability efforts. This suggests that they are resistant to change and may need additional motivation or support to adopt more sustainable ways of working.

Question 9

______ is the process of accessing product designs that will take advantage of the current environmental situation and enhancing how well a company's products perform with renewable resources.

Accepted Answer

Sustainability involves considering the environmental impact of a company's products and processes and finding ways to use renewable resources and reduce waste. This aligns with the description in the question about accessing designs that take advantage of the current environmental situation and enhance product performance with renewable resources. Accountability and responsibility are related concepts, but do not directly relate to accessing product designs or enhancing product performance with renewable resources. Principles is too broad and does not specifically address the topic outlined in the question.

Question 10

Sustainability goals and objectives tied to the company ______ are an essential part of the efforts to "green the company," and HR must play its part in these efforts.

Accepted Answer

Sustainability goals and objectives are tied to the company's strategy, as they involve the long-term vision and direction for the organization. HR must play its part in these efforts by aligning HR practices and policies with the company's sustainability strategy, such as promoting eco-friendly initiatives, reducing energy consumption, and promoting ethical practices throughout the organization. Additionally, HR can help support the development and implementation of sustainability programs, as well as track and report progress towards sustainability goals.

Question 11

Acme Global works closely with safety inspectors to make sure that the organization is following all important safety standards.It also asks the safety inspectors to make suggestions for other things Acme Global can do to make its workplace safe.It appears Acme Global is reaching the ______ level of corporate social responsibility.

Accepted Answer

Acme Global is going beyond merely complying with laws (legal responsibility) by actively seeking suggestions to improve workplace safety, demonstrating a commitment to ethical responsibility, which involves doing what is right even beyond what is required by law.

Question 12

In a(n)______ approach to corporate social responsibility,each issue requires analysis,risk-reward considerations,and determining how stakeholder relations affect the overall health of the corporation.

Accepted Answer

A situational approach to corporate social responsibility takes into account the specific circumstances and context of each issue the corporation faces. This includes analyzing the risks and rewards of different actions, as well as considering how stakeholders will be impacted. This approach recognizes that there is no one-size-fits-all solution to CSR, and decisions must be made on a case-by-case basis.

Question 13

Acme Global would like to increase its commitment to sustainability,but to do so it would need to bring in personnel from outside the organization to make changes.Which challenge to teaching employees about sustainability issues does Acme Global appear to have encountered?

Accepted Answer

Acme Global seems to be facing a challenge of lack of knowledge and skills among its current employees regarding sustainability issues. This is because the organization needs to bring in personnel from outside to make changes, indicating that the existing staff may not have the skills or knowledge required to increase commitment to sustainability.

Question 14

Acme Global provides all employees with 2 paid days "off" to volunteer at local charities.The employees enjoy the time to give back to the community and the charities appreciate the extra help.It appears Acme Global is reaching the ______ level of corporate social responsibility.

Accepted Answer

Acme Global is going beyond just meeting the legal and ethical requirements and is actively promoting a benevolent culture by providing paid time off for employees to volunteer at local charities. This is an example of the highest level of corporate social responsibility.

Question 15

Acme Global matches its employees' contributions to charities.In other words,if an employee gives $100 to a nonprofit organization,Acme Global gives $100 as well.It appears Acme Global is reaching the ______ level of corporate social responsibility.

Accepted Answer

Acme Global is voluntarily giving extra support to charitable causes beyond what is legally required of them, demonstrating a commitment to being a benevolent corporate citizen. This goes beyond the legal and ethical levels of corporate social responsibility, and while it does impact society as a whole, it is not necessarily focused on addressing larger social issues (as would be the case at the social level).

Question 16

______ involves meeting the needs of the current generation without compromising the ability of future generations to meet their needs.

Accepted Answer

Sustainability involves maintaining a balance between meeting the needs of the present generation and not compromising the ability of future generations to meet their needs. It includes taking into account environmental, social, and economic factors in decision-making.

Question 17

Philip Morris sells its cigarettes legally,but they are known to cause serious health problems.At which level of corporate social responsibility is Philip Morris most likely operating?

Accepted Answer

Philip Morris is most likely operating at the legal level of corporate social responsibility since they are selling their product in adherence to laws and regulations, despite knowing that it can cause serious health problems.

Question 18

There is evidence that more than ______ of customers are concerned with sustainability.?

Accepted Answer

According to a 2020 survey by IBM, 77% of consumers said sustainability was at least somewhat important to them when making a purchase. Therefore, three fourths of customers are concerned with sustainability based on this evidence.

Question 19

Acme Global is careful to keep salaries competitive.The human resources departments checks what other organizations are paying and also considers how long an employee has been working for the organization when determining pay levels.Acme Global always pays more than minimum wage and is careful to make sure that wages are fair.It appears Acme Global is reaching the ______ level of corporate social responsibility.

Accepted Answer

Acme Global is not only following legal requirements by paying more than minimum wage, but they are also considering fairness and competitiveness when determining salary levels. This shows a commitment to ethical behavior and a responsibility to their employees. However, there is no mention of any charitable or community involvement, which would fall under the benevolent or social levels of CSR.

Question 20

______ corporate social responsibility focuses on profitability and doing what is right,just,and fair.

Accepted Answer

Corporate social responsibility (CSR) is the concept that businesses have a responsibility to operate in a way that benefits society and the environment, as well as their shareholders. Ethical CSR means that the company focuses on profitability while also doing what is right, just, and fair. It involves behaving in an ethical and responsible manner, considering the impact of its actions on all its stakeholders (including employees, customers, suppliers, and the community), and addressing social and environmental issues. Unethical CSR, on the other hand, would focus solely on profitability and ignore any negative impact on society or the environment. Internal and cultural CSR are not mutually exclusive from ethical or unethical CSR and, therefore, are not the best choices for this question.

Quiz 15: Organizational Ethics, Sustainability, and Social Responsibility