With cross-training,personnel ________.
A) are trained to sell in self-service facilities
B) have clear performance standards
C) learn tasks associated with more than one job
D) are encouraged to engage in long-term employment in the firm

Question

Quizplus · Accepted Answer

Cross-training involves teaching employees how to perform tasks and responsibilities that are not part of their regular job duties. This allows employees to learn tasks associated with more than one job, making them more versatile and better qualified to handle different tasks and job roles.

With Cross-Training,personnel ________