Customer uncertainty can take all of the following forms except:
A) not understanding how to use the product
B) not knowing whether the product will perform as expected
C) not knowing where to buy the product
D) being uncertainty adverse in general and resistant to change

Question

Customer uncertainty can take all of the following forms except: 
A) not understanding how to use the product
B) not knowing whether the product will perform as expected
C) not knowing where to buy the product
D) being uncertainty adverse in general and resistant to change

Quizplus · Accepted Answer

Options A, B, and D directly relate to customer uncertainty regarding a specific product or change. Option C, not knowing where to buy the product, is more about accessibility or distribution, not uncertainty about the product itself.

Customer Uncertainty Can Take All of the Following Forms Except