Six Sigma is a quality improvement approach that is particularly suited for many service processes that people had previously said were too difficult if not impossible to measure.
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Q3: Joseph Juran is credited for developing the
Q4: Manage Quality is the process of using
Q5: A study of 25 organizational quality policies
Q6: DMAIC is typically used as a method
Q7: Four aspects of empowered performance are understanding
Q9: W.Edwards Deming argued that managers must understand
Q10: Just as total quality dramatically changed general
Q11: Process Analysis is a step-by-step breakdown of
Q12: Project quality is defined as the characteristics
Q13: As part of the Control Quality process there
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