Which of the following is NOT a supervisory guideline for resolving complaints and grievances?
A)Distinguish facts from opinions
B)Attempt to set precedents
C)Determine the real issue
D)Minimize delays in reaching a decision

Question

Quizplus · Accepted Answer

Attempting to set precedents is not a supervisory guideline for resolving complaints and grievances. The other options, distinguishing facts from opinions, determining the real issue, and minimizing delays in reaching a decision are all important guidelines for supervisors to follow when addressing complaints and grievances.

Which of the Following Is NOT a Supervisory Guideline for Resolving