When Tom Valerio joined CIGNA Property & Casualty,the company was faltering due to poor underwriting decisions and multiple claims from natural disasters.Valerio's vision was for CIGNA to become a top-quartile,specialist property and casualty company.It was a radical proposition.During which stage of organizational change would it be especially important to have this vision in mind?
A) change intervention
B) the change prototype
C) unfreezing
D) refreezing
Correct Answer:
Verified
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