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Sizzlin' Shine Is a Company That Uses Trained Detailing Professionals

Question 35

Multiple Choice

Sizzlin' Shine is a company that uses trained detailing professionals to apply wax to automobiles by hand and utilize mechanical polishing equipment. To maintain Sizzlin' Shine's quality image, the owner provides complete training for each employee in company operations, objectives, and performance standards. What unique aspect of services is the owner attempting to address?


A) inconsistency
B) perishability
C) intangibility
D) inseparability

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