An organization which is committed to shattering the "glass ceiling" should ________.
A) decrease its use of selection plans
B) emphasize the use of traditional assessment methods
C) pay attention to the types of KSAOs needed for advancement
D) undertake programs to raise employees' awareness of general career issues

Question

Quizplus · Accepted Answer

To shatter the "glass ceiling," the organization should pay attention to the types of KSAOs (Knowledge, Skills, Abilities, and Other characteristics) needed for advancement. This involves identifying the competencies required for higher-level positions and actively developing employees' skills in those areas. Decreasing the use of selection plans (A) or emphasizing traditional assessment methods (B) may maintain the status quo and perpetuate inequality. Undertaking programs to raise employees' awareness of general career issues (D) may be helpful but is not sufficient to break through the glass ceiling.

An Organization Which Is Committed to Shattering the "Glass Ceiling