What type of communication skills would be especially helpful for an employee who interacts with a customer on a regular basis?
A)Managing and organizing
B)Leadership and speaking
C)Cultural and writing
D)Reading and writing
E)Listening and speaking

Question

Quizplus · Accepted Answer

Writing is not the only communication skill that makes you a more valuable employee.As a customer service representative,you can retain customers and attract new ones by answering their questions efficiently and communicating solutions to their problems.

What Type of Communication Skills Would Be Especially Helpful for an Employee