Over the long run, a firm must choose to either be effective or efficient, because it is impossible to achieve both objectives consistently within the same organization.
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Q3: A process is a set of activities
Q4: An example of product layout is an
Q5: Operations management is concerned with all of
Q6: Many supply chains today span multiple organizations
Q7: Ralph and Dave are business partners in
Q9: When operations managers do their job well,
Q10: A product layout is used by many
Q11: The best process approach depends on considerations
Q12: Goods are considered tangible, while services are
Q13: Effectiveness means producing products and services that
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