When listening, you should use verbal feedback and questions to indicate understanding and empathy.

Question

Quizplus · Accepted Answer

Verbal feedback and questions are important parts of active listening, as they show the speaker that you are engaged and understanding their message. Using empathetic language and reflecting back what the speaker has said can also help to strengthen the connection and understanding between listener and speaker.

When Listening, You Should Use Verbal Feedback and Questions to Indicate