The passive voice tends to be more effective in business communications than the active voice because it is more rational and has less emotional impact.

Question

Quizplus · Accepted Answer

This statement is incorrect. The active voice is often preferred in business communications because it is more direct, clear, and forceful. The passive voice can be ambiguous and indirect, which is not always effective in business writing. Additionally, avoiding emotional impact is not always the goal in business communications - sometimes it is necessary to convey passion or urgency to motivate action or convey a message effectively.

The Passive Voice Tends to Be More Effective in Business