Which communication channel has the highest level of channel richness and is used to deliver complex and individualized messages?
A) instant message
B) in-person presentation
C) face-to-face meeting
D) memo

Question

Quizplus · Accepted Answer

Face-to-face meeting has the highest level of channel richness as it provides immediate feedback, allows for nonverbal communication, enables personalization, and facilitates the simultaneous transmission of multiple cues. It is the best choice for delivering complex and individualized messages.

Which Communication Channel Has the Highest Level of Channel Richness