In union negotiations, often the parties become so angry with each other, perceiving the other side to be recalcitrant and unwilling to be open to effective discussion of a given point, that it is more productive to allow a disinterested third party to go back and forth between the parties, speaking to each, to get them to focus on the real issues and reach an agreement. This is an example of _____.
A) conciliation
B) mediation
C) mock trial
D) arbitration

Question

Quizplus · Accepted Answer

This is an example of mediation. Mediation brings an outsider into the conflict for the first time. The purpose of the third party is for the outsider to try to facilitate the parties' reaching a resolution on their own.

In Union Negotiations, Often the Parties Become So Angry with Each