_____ may lead to self-protectiveness from all parties involved in a conversation, reducing trust and goodwill.
A)Defensive comments
B)Funnel questions
C)Probing questions
D)Rapport-building questions
E)Me-too statements

Question

Quizplus · Accepted Answer

Others often perceive defensive statements as threats or escalations. Thus, they may lead to self-protectiveness from all parties involved in a conversation and reduce trust and goodwill.

_____ May Lead to Self-Protectiveness from All Parties Involved in a Conversation