If a manager investigates how and why performance has deviated beyond the acceptable range of variation,and then corrects the source of the deviation,she is using ________.
A)immediate corrective action
B)basic corrective action
C)concurrent control
D)feedforward control

Question

Quizplus · Accepted Answer

Basic corrective action involves investigating the source of deviation and taking corrective measures to correct it. Immediate corrective action is taken without investigating the source of deviation, while concurrent control and feedforward control are preventative measures taken before a deviation occurs.

If a Manager Investigates How and Why Performance Has Deviated