Types of Control (Scenario)
Sam has not been receiving the information that he needs from his current control system. By the time Sam receives his reports, the activity has been completed and mistakes have already been made. Direct supervision is used extensively on the production floor now, so some activities are corrected before they become costly mistakes. But Sam would like to do better. Ideally, he would like to fix mistakes before they happen and anticipate more of the problems before they occur.
-Ideally,Sam would like to use more ________ control.
A)applied
B)feedforward
C)concurrent
D)feedback

Question

Quizplus · Accepted Answer

Feedforward control is used to identify potential problems and address them before they occur. It is focused on preventing issues rather than responding to them after the fact. This type of control is exactly what Sam is looking for since he wants to fix problems before they happen and anticipate potential issues. Therefore, B is the best choice.