Pierre, of the marketing department, needs to talk with Francine, from research and development, in order to complete his marketing plan.What kind of communication is involved when coworkers at the same level of the organization exchange information?
A)upward communication
B)downward communication
C)horizontal communication
D)outward communication

Question

Quizplus · Accepted Answer

Horizontal communication is characterized by the exchange of information between coworkers at the same level of the organization, such as Pierre and Francine in this scenario. Upward communication involves communication from a lower level employee to a higher level employee, while downward communication is the opposite, from a higher level to a lower level. Outward communication involves communication with individuals or organizations outside of the company, such as customers or vendors.

Pierre, of the Marketing Department, Needs to Talk with Francine