Which of the following is a difference between dialogic organizational development (OD) and diagnostic organizational development (OD)?
A) Dialogic OD uses the processes of unfreeze, change, and freeze to manage change, whereas diagnostic OD uses no systematic steps to manage change.
B) The practitioners of dialogic OD carry out diagnosis of the organizational situation before intervening, whereas the practitioners of diagnostic OD work with people in a way that creates new knowledge and awareness.
C) A consultant is an involved facilitator in dialogic OD, whereas he or she is a neutral facilitator in diagnostic OD.
D) Central to the diagnostic approach is the view that "real change" only occurs when mindsets are altered, whereas the dialogic approach focuses on making changes at the management level.

Question

Quizplus · Accepted Answer

The primary difference between dialogic and diagnostic organizational development lies in the role of the consultant or facilitator. In dialogic OD, the consultant is an involved facilitator, whereas in diagnostic OD, the consultant is a neutral facilitator. In dialogic OD, the consultant works with the organization to create new knowledge and awareness through dialogue, whereas in diagnostic OD, the consultant works with people to diagnose the organizational situation and then intervenes accordingly. The other options do not accurately reflect the differences between the two approaches.

Which of the Following Is a Difference Between Dialogic Organizational