According to Joseph Daly, which of the following will NOT make managers more trusted by staff during times of change?
A) Providing accurate information about the change
B) Providing accurate feedback about the process
C) Adequately explaining the basis for decisions during the process
D) Leaking information regarding the change using the informal communication process

Question

Quizplus · Accepted Answer

Leaking information using informal communication channels can actually decrease trust between managers and staff, as it creates a sense of uncertainty and lack of control over the change process. Providing accurate information, feedback, and explanations for decisions can help build trust between managers and staff during times of change.

According to Joseph Daly, Which of the Following Will NOT