Under the communication strategy of _____, fundamental issues remain the focus, but management engages employees in a dialogue about the change process and seeks to identify obstacles and misunderstandings that need to be addressed.
A) tell and sell
B) spray and pray
C) underscore and explore
D) identify and reply

Question

Quizplus · Accepted Answer

The approach described is typical of the "underscore and explore" strategy, which involves engaging employees in a dialogue about the change process and seeking their input and feedback to address obstacles and misunderstandings. The other options, "tell and sell" and "spray and pray," are more one-way forms of communication that focus on disseminating information without necessarily seeking input or feedback from employees. "Identify and reply" is not a commonly used term in the field of change management, and does not accurately describe any of the strategies mentioned.

Under the Communication Strategy of _____, Fundamental Issues Remain the Focus