Customer satisfaction, operational efficiency, and employee excellence are often measured as part of the balanced scorecard approach.

Name: Customer satisfaction, operational efficiency, and employee excellence are often measured as part of the balanced scorecard approach.
Brand: Quizplus
Rating: 4.9 (38 reviews)

Question

Quizplus · Accepted Answer

The balanced scorecard approach typically includes customer satisfaction, operational efficiency, and employee excellence as core metrics for measuring overall organizational performance.

Customer Satisfaction, Operational Efficiency, and Employee Excellence Are Often Measured