Most grievances are settled:
A) By management and the union in the last step of a typical grievance procedure
B) By a neutral arbitrator
C) By the VP of HR
D) By management and the union in the early stages of the grievance procedure

Question

Quizplus · Accepted Answer

Most grievances are settled by management and the union in the early stages of the grievance procedure, such as informal discussions and meetings with supervisors. This is because both parties try to resolve the issue before it becomes more serious and costly, such as going to arbitration. The final step, which involves a neutral arbitrator, is usually taken when the previous attempts at settlement have failed.

Most Grievances Are Settled