Which of the following accurately describes appreciation messages?
A) Your appreciation messages should include several statements about yourself.
B) Your appreciation message should include exaggerated displays of gratitude.
C) You should avoid explaining why you feel grateful because that sounds defensive.
D) You should begin your appreciation messages with an expression of thanks.
E) Your appreciation messages should have an informal tone when sent to clients.

Question

Quizplus · Accepted Answer

Appreciation messages vary significantly in terms of formality.Thank-you notes for customers and clients or for special occasions demand more formality.Thank-you messages for colleagues and others you see each day should be less formal and should not feel over the top.In any case,several components are standard for appreciation messages.They should begin with an expression of thanks,provide a quick rationale for the thanks,and end with a statement of goodwill.

Which of the Following Accurately Describes Appreciation Messages