Alan is mentoring Pat,a younger colleague,in how to be a better business writer.As Pat was writing her last memo,she did the following things.Which one will Alan tell her she needs to change?
A) Pat addressed the needs of her audience in the memo.
B) Pat spent a long time planning before she started to write.
C) Pat applied the FAIR test to the memo when she reviewed it.
D) Pat made sure the memo was easy to read and easy to navigate.
E) Pat drew primarily on her own opinions and expertise.

Question

Quizplus · Accepted Answer

As you craft business messages,it is advisable that you maintain a listener-centered approach.In the listener-centered approach,you seek as much input as reasonably possible from colleagues,clients,and customers.You ask them about their opinions,preferences,and areas of expertise.Pat did not do this,instead drawing primarily on her own opinions and expertise.

Alan Is Mentoring Pat,a Younger Colleague,in How to Be a Better