Carlos Has Been Assigned the Task of Creating an Effective

Carlos has been assigned the task of creating an effective business message aimed at encouraging healthy habits in the workplace.He uses the AIM planning process.Which of the following should he do during the information gathering stage?

A) identify problems that prevent employees from making healthy choices
B) estimate his level of credibility with his colleagues
C) use language that will make his colleagues feel at ease
D) edit his message for errors in tone,voice,and grammar
E) decide on the primary message that he wants to convey