A subordinate comes to you because he is upset with treatment he receives from co-workers.Which of the following would be a good first response?
A)Tell him to solve his own problems.
B)Tell him that there are far more important things to worry about.
C)Give him some advice on how to handle the situation.
D)Acknowledge his feelings.

Question

Quizplus · Accepted Answer

It is important to acknowledge his feelings as a first response to show that you are listening and empathetic towards his situation. This will help establish trust and make it easier for the subordinate to open up and discuss the issue. Simply telling him to solve his own problems or belittling his concerns will not help resolve the issue and may cause further frustration. Giving advice can be helpful, but it should come after acknowledging his feelings and understanding the situation fully.

A Subordinate Comes to You Because He Is Upset with Treatment