An example of communication within an informal structure in an organisation is
A)formal documentation from senior staff
B)telephone conversations between managers when making a decision
C)telephone calls following-up a booking with a client
D)none of the above

Question

Quizplus · Accepted Answer

Informal communication often involves casual interactions, such as telephone conversations between managers, which are not part of the formal documentation or procedures.

An Example of Communication Within an Informal Structure in an Organisation