When staff are able to exchange information and give feedback to management on their perceptions of the organisation,it is through
A)external communication
B)internal communication
C)the flow of communication
D)online communication

Question

Quizplus · Accepted Answer

Internal communication refers to the exchange of information and feedback between members of an organization. It includes communication between different levels of management, as well as communication between management and staff. This type of communication allows staff to provide feedback and suggestions to management, which can help improve the overall organization. External communication, on the other hand, involves communication with stakeholders outside of the organization (e.g. customers, suppliers, government agencies). The flow of communication and online communication are both aspects of communication, but they do not specifically refer to the type of communication between staff and management.

When Staff Are Able to Exchange Information and Give Feedback