The Six Sigma approach for quality improvement requires increased levels of training and education for both managers and front-line employees.
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Q2: Services cannot be inventoried or inspected prior
Q4: The quality assurance team in a firm
Q5: If quality is built into the product
Q5: The production of services typically requires a
Q7: The user perspective of quality judges a
Q8: Although quality can drive business success,it cannot
Q10: People view quality subjectively and in relation
Q12: The transcendent definition of quality provides a
Q15: It is the responsibility of the marketing
Q16: The receiving department in an organization ensures
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